Privacy Policy
In order to provide its service, KALIDO collects personal data from users of its website: https://kalido-pro.com/ (hereinafter referred to as "Users").
KALIDO, as Data Controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 on the protection of personal data (GDPR) and Law No. 78-17 of January 6, 1978, as amended.
Identity of the data controller
The company that collects personal data and processes it is:
KALIDO, a simplified joint stock company with capital of €854,650.00
Registered with the Lille Métropole Trade and Companies Register under number 513 700 898
Whose registered office is located at 97 Rue Parmentier, 2nd floor, 59650 Villeneuve-d’Ascq
Purposes of data collection and legal bases
KALIDO collects and processes Users' personal data for the following purposes:
| Purpose of processing implemented by KALIDO | Legal basis |
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Rights of individuals
1. What rights can be exercised?
Pursuant to Articles 15 to 22 of Regulation 2016/679 of April 27, 2016, any natural person whose data has been collected has the right to exercise the following rights:
- A right of access
- A right to rectification,
- The right to object to the processing of one's data and to have one's data deleted
- Right to object to profiling
- The right to restrict processing,
- The right to data portability
The User may also issue instructions regarding the storage, deletion, and communication of their personal data after their death in accordance with Article 40-1 of Law 78-17 of January 6, 1978. These instructions may be general or specific.
Finally, the User has the right to withdraw their consent at any time.
2. How can they be exercised?
These rights may be exercised by contacting KALIDO, which collected the personal data, as follows:
By email, at the following address: dpo@kalido-pro.com
The request must include your last name, first name, email address, and, if possible, your customer reference number.
After verifying your identity, KALIDO will respond within one month of the request being made. In certain cases, due to the complexity of the request or the number of requests, this period may be extended by two months.
These rights may be subject to exceptions in certain cases provided for by the regulations.
In the event of no response or an unsatisfactory response, the person concerned has the right to refer the matter to the data protection supervisory authority (the CNIL: www.cnil.fr).
Subcontractors
KALIDO uses subcontractors for the following operations:
- carrying out maintenance and technical development work on the website, internal applications, and the central information system.
- sending commercial prospecting messages by email and text message
- the implementation of advertising campaigns
Transfers outside the European Union
KALIDO does not transfer personal data outside the European Union in the context of the processing operations described in this data protection policy. In the event that personal data is transferred outside the European Union, KALIDO ensures that the level of protection of the data concerned is maintained, in particular through the formalization of standard contractual clauses of the European Commission.
Data retention period
KALIDO has established specific rules regarding the retention period for Users' personal data. As a general rule, unless otherwise required by law, data is retained for the period necessary to fulfill the purposes for which it was collected.
The retention periods are as follows:
- Prospect data is retained for three years after the last contact from the prospect.
- Audience measurement cookies are stored on the User's device for a period of 13 months.
Sales prospecting
KALIDO uses your contact details to send you targeted advertising, particularly by email, post, and text message.
KALIDO complies with the rules laid down in Directive 2002/58/EC of July 12, 2002, which requires the prior express consent of the User for the sending of commercial prospecting by electronic means (e-mail or SMS).
KALIDO will not send you personalized solicitations by email or text message unless you have given your consent.
There is one exception to this rule: Users may be contacted without their prior consent if they are already customers of KALIDO and the purpose of the contact is to offer them similar products or services.
In all cases, the User has the option to opt out of receiving these solicitations by taking the following actions:
- For email, by clicking on the unsubscribe link provided in each email;
- For text messages, by sending a stop SMS to the number indicated in the message;
- By contacting customer service.
Cookies, tags, and trackers
1. WHAT IS A COOKIE?
Cookies are small text files, often encrypted, that are stored in your computer's browser or on your mobile device when you visit certain websites.
They are intended to collect anonymous information about how users navigate our website.
Cookies are also used to track the number and frequency of visitors to our site, in particular to ensure that it functions quickly.
However, the data obtained is limited. It only concerns the number of pages visited, the city where the IP address connecting to the website is located, the frequency and recurrence of visits, the duration of the visit, the browser, the operator, or the type of device from which the visit is made. Data such as the first and last names of Users or the postal address of connection are not obtained under any circumstances.
Cookies do not damage your computer and cannot be used to identify you personally. Please note that only the issuer of a cookie can read or modify the information contained therein.
2. WHAT ARE COOKIES USED FOR?
Depending on your choices (which you can change at any time), the cookies we issue mainly enable us to compile visitor statistics.
3. COOKIE RETENTION PERIOD
Cookies are stored for a period of 13 months after they are first placed on Users' terminal equipment.
4. COOKIES USED
Users of the website are informed about the cookies used by KALIDO in the consent manager implemented by KALIDO.
5. YOUR CHOICES
The storage of a cookie on a device is subject to the consent of Users. You can express and modify your cookie preferences at any time, free of charge, through the choices offered to you in the consent manager set up by KALIDO.
